Returns Policy

100% Satisfaction Guaranteed

If for any reason you are not completely satisfied with your order, you can return it within 30 days in undamaged condition for a full refund (excluding shipping).

 

Refunds are sent to the original payment type (credit card, PayPal, etc.). If for some reason this is not possible, we will contact you to see how you prefer to receive your refund.

Return Instructions

Follow these 3 steps:

  1. Pack the item(s) securely and with padding. In most cases, it's easiest and best if you return the product in the same packaging you received it in.

  2. Include your order number and email so we can easily find a record of your order and refund you the correct amount. Please also include your name, address and phone number.

  3. Mail your package to:
    Valera 1602 Org
    PO Box 1781
    Mt Vernon, KY 40456
     

IMPORTANT: You are responsible for return shipping costs.